Sell
POS, floor plans, checkout, discounts, and daily close move together.
Operating system for SMB operators in DACH
Run your whole place from one system.
POS, bookings, payments, inventory, website, CRM, payouts — peer to Shopify, Lightspeed, Mews, and Toast, built for German reality from day one.
- KassenSichV / TSE-ready
- GoBD-konform
- DATEV export
- SEPA-native
Daily work feels like one system, not eight tools.
Book
Tables, rooms, events, deposits, and no-shows stay in the same calendar.
Get paid
Terminals, links, wallets, online checkout, and payouts are connected.
Control
Inventory, staff, CRM, website, and reporting use the same live data.
Product map
Everything that needs to run together, online and on site.
Start with one workflow, then turn on more modules as the operation needs them.
01 Sell
POS, floor plans, discounts, coupons, gift cards, menus, and daily close.
Explore -> 02 BookRooms, tables, events, deposits, no-shows, rates, and availability.
Explore -> 03 Get paidTerminals, Tap to Pay, wallets, payment links, online checkout, and payouts.
Explore -> 04 Manage stockInventory, purchasing, suppliers, recipes, margins, variants, and returns.
Explore -> 05 Know customersProfiles, segments, loyalty, campaigns, history, and communication.
Explore -> 06 ReportRevenue, costs, fees, payouts, teams, locations, and trends.
Explore -> 07 Control locationsRoles, permissions, data residency, local workflows, and central control.
Explore ->One operating record
From customer, booking, or order to payout, the record stays connected.
Every sale, reservation, and payment writes to the same operating record. Different industries run different workflows, but the source of truth stays shared.
- Profile
- Booking
- Order
- Payment
- Payout
- Reporting
Tables, kitchen flow, split bills, tips, and daily close stay in one workflow.
Rooms, folios, restaurant spend, housekeeping, and payouts share one profile.
Till, stock, vouchers, loyalty, and returns stay on the customer profile.
Checkout, inventory, pickup, CRM, and campaigns write back to the same customer.
Tabs, happy hour, team, stock counts, and late payouts stay transparent.
Locations run locally while reporting, permissions, and data stay central.
Kotao Platform
One platform for the workflows operators repeat every day.
Front of house
POS, floor plans, kitchen flow, reservations, rooms, and guest profiles for live service.
POSPMSCalendarBookings
Commerce
Website, page builder, online checkout, gift cards, menus, products, and campaigns without plugin chains.
WebsitePage BuilderCRMMarketplace
Back office
Inventory, purchasing, roles, shifts, time tracking, HR, costs, and management reporting.
Inventory ManagementHRMERPReporting
Communication
Messages, email, campaigns, calendar, tasks, and customer history in the same workspace.
MessagesEmailCalendarTasks
Operating model
A system that does not split your operation into apps.
The daily operating layers stay close together: on-site, online, in the back office, and across locations.
Live record
One record for revenue, guests, inventory, and payout.
POS, PMS, online store, and payments do not create four states of truth. They write to one operating record.
Industry mode
Specific workflows. One shared record.
Restaurants, hotels, retail, e-commerce, bars, and groups get specific workflows without new data silos.
Money flow
Payments and payouts in context.
Terminal, link, wallet, and online checkout land directly in daily close, not a second export.
Locations
Work locally. Control centrally.
Teams keep their workflows while roles, reporting, and data residency stay centrally controlled.
Trust
Performance, security, and compliance by region.
Global infrastructure and data residency options help keep customer data aligned with each operation and market.
Kotao Apps
The Kotao apps your operation turns on as it grows.
Kotao is not just POS or payments. It is a suite of apps for sales, customers, websites, teams, inventory, communication, and planning that can grow with the operation.
Accounting
Invoices, exports, reconciliation, taxes, ledgers, and month-end close.
Calendar
Tables, rooms, events, tasks, shifts, and follow-ups in one view.
Channel Manager
Rates, availability, OTAs, direct booking, and multi-channel control.
CRM
Profiles, segments, loyalty, campaigns, and customer history.
Human Resources
Shifts, roles, time tracking, tips, and payroll preparation.
Inventory Management
Stock, suppliers, purchasing, recipes, margins, and restocking.
Marketing
Segments, campaigns, gift cards, win-back flows, and automations.
Payments
Terminals, Tap to Pay, links, wallets, online checkout, and payouts.
PMS
Rooms, stays, folios, housekeeping, rates, and channel manager.
POS
Checkout, floor plans, discounts, kitchen flow, and daily close.
Reporting
Live revenue, costs, fees, payouts, locations, and teams.
Website
Websites, menus, products, gift cards, and online checkout.
Industries
Each industry gets its own workflow. The data stays shared.
Restaurants, hotels, retail, e-commerce, bars, and local groups do not need another isolated app. They need a system that understands how their work actually moves.
Restaurants and cafes
Fast service, kitchen flow, stock, tips, bookings, loyalty, and online ordering.
Pain: service, kitchen, and stock drift apart. Kotao connects table, order, payment, inventory, and customer profile.
- Floor plan
- Kitchen flow
- Online ordering
Hotels and hostels
Stays, rooms, folios, restaurant spend, housekeeping, and payments in one profile.
Pain: PMS, restaurant, and payments do not share the same truth. Kotao keeps stays, folios, service spend, and payout together.
- PMS
- Channel manager
- Guest profile
Retail
SKU data, store POS, returns, loyalty, coupons, CRM, and reporting.
Pain: returns, coupons, and inventory sit in different tools. Kotao connects POS, SKU data, loyalty, returns, and reporting.
- SKU sync
- Coupons
- Returns
E-Commerce
Storefront, checkout, inventory, orders, campaigns, and in-store pickup.
Pain: online store and store inventory tell different stories. Kotao keeps checkout, pickup, returns, CRM, and payout in one loop.
- Checkout
- Inventory
- Pickup
Bars and clubs
Tabs, happy hour, fast payments, stock counts, teams, and late payouts.
Pain: speed, shifts, and stock counts break visibility. Kotao connects tabs, team, stock, tips, and late payouts.
- Tabs
- Late payouts
- Team
Groups and multi-site
Locations, permissions, rollups, central control, local workflows, and consolidated data.
Pain: local workflows and central reporting fight each other. Kotao lets teams work locally while management controls centrally.
- Locations
- Roles
- Rollups
E-Commerce
E-Commerce, pickup, returns, and store sales stay in one loop.
Online orders write straight to inventory, customer profiles, payment, and daily close. Teams see what is paid, reserved, picked up, returned, and reconciled.
See e-commerce workflow Storefront Order #1842
Pickup today, payment confirmed
- 01 Checkout
Customer pays online, including gift card or wallet.
- 02 Inventory
Item is reserved for pickup, shipping, or store stock.
- 03 Profile
CRM, loyalty, and campaigns see the order immediately.
- 04 Store
Team sees pickup, exchange, or return in the same workflow.
- 05 Payout
Payment, fees, and payout land in daily close.
Kotao Payments
Payments belong inside operations, not in a second dashboard.
Terminals, online checkout, payment links, wallets, and payouts live beside operational data. Teams see revenue, fees, and settlements without another export.
Payments One ledger
Cards, wallets, terminal, online, and payouts.
Terminal Table 12 EUR 84.60 In revenue
Checkout Pickup #1842 EUR 126.00 Stock reserved
Link Event deposit EUR 540.00 Booking secured
Payout Today EUR 9,840 Reconciled
From our founders
Why we are building Kotao
We started Kotao because we saw firsthand how restaurant owners, retailers, and hospitality businesses were forced to juggle five, six, seven different tools just to run their day. None of them talked to each other. None of them were built with privacy in mind. And none of them were built by people who actually understood the industry.
So we decided to build one platform that does it all: payments, operations, and infrastructure designed together from day one. No investors telling us to cut corners. No duct tape. Just software that works.
Read the full storyWe do not answer to investors chasing quarterly growth. We answer to the businesses that depend on us every day.
Start narrow. Grow without rebuilding.
Start
Begin with POS, payments, website, or bookings.
Connect
Import customers, products, rooms, tables, and payment data.
Expand
Turn on more modules without rebuilding the operating record.
Questions before switching.
What does Kotao replace?
Kotao replaces or connects POS, PMS, bookings, payments, CRM, inventory, HR, website, and reporting. You can start modularly.
Is Kotao only for restaurants?
No. Kotao is built for real operators: restaurants, cafes, hotels, hostels, retail, e-commerce, and groups.
Do we need to migrate everything at once?
No. Many teams start with the workflow that hurts most, then activate more modules later.
From the blog
Latest notes for operators.
Practical guides on POS, digitalization, compliance, and platform decisions.
Mar 18, 2026
Digitalization in the restaurant industry — where things actually stand in 2026
Restaurant digitalization in 2026: what's actually changing, what's hype, and what your restaurant really needs.
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Mar 4, 2026
Choosing a restaurant POS system: what actually matters in 2026
What a restaurant POS system needs to do in 2026. An honest buying guide from someone who's worked the floor.
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Feb 13, 2026
Why Most POS Systems Fail Restaurants
Offline failures, hardware lock-in, hidden fees: why most POS systems fall apart in real restaurant service and what actually matters.
Read ->Next step
Let’s map your operation.
We will show which modules fit your industry, which data should connect first, and how migration can happen without a big-bang rollout.
Start with the path that fits